Hauser's Patio Furniture Sales and Service
American fyre designs luxury outdoor living by hausers patio luxury outdoor living by hausers patio

At Hauser’s Patio, we take pride in being an authorized dealer for every brand we showcase, both in-store and online. This means that regardless of where you make your purchase, the manufacturer’s warranty remains consistent and fully valid. Your peace of mind is paramount to us. Should you have any questions or concerns about the warranty terms or processes, we strongly encourage you to reach out. Our dedicated team is always on standby to assist and ensure that your buying experience is seamless and worry-free.

American Fyre Designs Warranty

All Fireplaces, Fire Tables, Fire Urns, Fire Pits, Firewalls, Pedestals, Fire Bowls, Lanterns, Firefalls, gas logs, burners and stainless steel firepit burners for outdoor installations are warranted for three years.

All Electrical Components, Valves, accessories and controls (except batteries) are warranted for one year.

When used in a non-residential setting, all American Fyre Designs components, except electrical components, are warranted for one year. Electrical components are warranted for ninety days.

    This warranty applies to the original purchaser for products which are installed and maintained as intended for single family residential usage*. This warranty is valid only with proof of purchase, commences on the date of purchase, and terminates (both as to original and any replacement products) on the anniversary date of the original purchase of the product per the above schedules.
    This warranty covers defects in material and workmanship. This warranty does not cover parts which become defective as a result of negligence, misuse, use not in compliance with the Installation and Owner’s Manual, accidental damage, improper handling, improper storage, improper installation, lack of required routine maintenance (as specified in the Installation and Owner’s Manual), electrical damage, local gas impurities or failure to protect against combustible materials. Product must be installed and gas must be connected, as specified in the Installation and Owner’s Manual by a qualified professional installer. This warranty does not apply to rust, corrosion, oxidation, or discoloration unless the affected part becomes inoperable. Peterson products including valves, pilots and controls, are designed and certified (or listed) to be used as a system. Modifications to products which are not specifically authorized will void this warranty and could render the product to be unsafe. Burners, valves, parts, accessories, remotes, etc. used with this product must be Peterson products or this warranty is void.
    Warrantied items will be repaired or replaced at Peterson’s sole discretion. This warranty does not cover labor or labor related charges, except as provided by separate specific written programs from the Peterson Co. All repair work must be performed by a qualified professional service person and requires prior approval of Peterson.
    Peterson may require the defective product or part to be returned to the factory to determine the cause of failure. Peterson will pay freight charges if the product or part is determined to be defective. This warranty does not cover breakage in shipment from our independent distributor to its customer if the damage is determined to have occurred during that shipment.
    This warranty specifically excludes liability for indirect, incidental, or consequential damages. Some states and provinces do not allow the exclusion or limitation of incidental or consequential damages, so the above exclusion may not apply to you. This warranty gives you specified legal rights, and you may have other rights that vary from state to state or province.
    For additional information regarding this warranty, or to place a warranty claim, contact the R.H. Peterson dealer where the product was purchased.
    All claims for warranty replacement must be resolved by the dealer or his/her distributor that sold the product. The distributor may then submit a claim to Peterson by obtaining a Return Material Authorization (RMA) number for the defective part(s), and returning them to the factory. If defective, credit or replacement part(s) will be sent to the distributor. Products may be registered at